Community

Trust & Safety Code of Conduct

Tentise is curated. These standards keep the marketplace professional, safe and worth paying for.

Last updated November 6, 2026

1. Anti-spam

  • No unsolicited bulk messages, mass offers or copy-pasted pitches.
  • No fake reviews, review swapping or paid ratings.
  • No requests to pay, chat or share contact details outside Tentise.
  • No links to malware, phishing or misleading pages.

2. Quality guidelines

  • Listings must describe real, deliverable outcomes with honest timelines.
  • Portfolio items must be your own work or clearly credited team work.
  • AI-generated deliverables must be disclosed when the brief requires original work.
  • Freelancers keep a 90%+ on-time rate and a 4.6+ average rating to stay listed.

3. Harassment & respect

We have zero tolerance for harassment, threats, hate speech, discrimination or sexual content in any message, file or video call.

Use "Report" on any message or call to reach Trust & Safety. Serious reports are reviewed within 24 hours and can lead to immediate suspension.

4. Verified badge criteria

  • Verified ID: government ID and live selfie check passed.
  • Vetted Pro: portfolio and skills review passed by a Tentise specialist.
  • Top Rated: 20+ completed orders, 4.8+ rating, under 2% disputes over 90 days.
  • Badges are reviewed monthly and removed if criteria lapse.

5. Enforcement

Depending on severity: warning, listing removal, temporary hold on payouts, or permanent ban. You can appeal any decision within 14 days at trust@tentise.example.

Questions? Email legal@tentise.example. This document is a template and should be reviewed by qualified counsel before launch.